Rosmellyn Surgery

ROSMELLYN SURGERY

Tel: 01736 330909 Fax: 01736 361009
Alverton Terrace, Penzance, TR18 4JH

Welcome

Doctors
Dr Sue Williams
Dr Jan Power
Dr Huw Marshall
Dr Carla Rowe
Dr Mark Russell

Welcome to the Rosmellyn Surgery website
Here you can find information on our surgery, opening hours, services available and how to get in touch with us.

You can also book appointments and order your repeat medication using The Waiting Room. (You will need to have an account created by the surgery staff.)

Tel: 01736 330909 (All calls are recorded)

Fax: 01736 361009

Email:   This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Surgery Opening Hours

  Open
Monday 8:30am   to  6:00pm
Tuesday 8:30am 
*6:30pm 
 to  6:00pm
7:45pm*
Wednesday 8:30am   to  6:00pm
Thursday 8:30am   to  6:00pm
Friday 8:30am   to  6:00pm
Saturday *Closed*
Sunday Closed

*The surgery is also open on one Saturday a month between 9:30am and 12:00 mid-day.  Tuesday evening and Saturday morning clincs are held at Mounts Bay Surgery, in Sainsbury's, Eastern green store.

Good News!

We welcome feedback from our patients, and are pleased to say that we have a consistently high standard.  In the latest National Survey, 87% of respondents rated us as Excellent or Very Good.  In our own local surveys, more than 96% approved of our flexible and innovative appointment system which gives patients on the day consultation by phone as a minimum standard.  This survey is mirrored by the new Friends and Family Test in which over 92% of patients say that they are Likely or Extremely Likely to recommend us to friends or family members.  Thank you to all of you whou have taken part in these surveys.

Do you take sleeping tablets?

Do you take sleeping tablets? Have you tried cutting down your dose, or missing a day to see how you get on without them? Are you aware that some of these medicines can become addictive?  Have you discussed this with the doctor recently? 

One of our patients recently stopped taking her sleeping tablets.  Initially she was worried and quite angry about being asked to think about stopping. Having managed to stop she felt much better and thought it was a really good thing that she had been encouraged to do so

Sleeping tablets should only really be taken for a few days and then discontinued. If you have been taking them on a regular basis for a long time we will want to periodically review your sleeping medication to check that you still need it and are on the most appropriate medicine and the right dose.  We will write to you periodically to review if you take sleeping tablets as we feel strongly that they should only be used for a short time.

New Surgery in Sainsbury's - Mounts Bay Surgery

We are extremely pleased to say that we have joined with the Alverton Pracice and Sunnyside Surgery to form a new branch in Sainsbury's, Eastern Green.  This branch is known as Mount's Bay Surgery. 

A range of clinics will take place at Mount's Bay Surgery, some doctor clinics, some nurse clinics and also some other specialist services, for example and ultrasound clinic and a podiatry clinic.

Our evening clinics on Tuesday, and our Saturday clinics will be held in Sainsbury's where free parking is available, and a new pharmacy is on site.

We hope that patients will find this new venture both useful and convenient.

CARE QUALITY COMMISSION (CQC)

The CQC have responsibility for ensuring that the highest standards are set in GP practices.  To do this, they will need to make periodic inspections, and their visits will be made at minimal notice.

We support the principle of the CQC in maintaining the highest possible standards of healthcare provision, and hope that our patients will also embrace the inspection process if they come across it.  During the course of the visit by CQC the inspector may ask to speak to patients about their experience here, and they may ask if it is alright to view the patient documentation to ensure that it is of the highest standard.

We ask all of our patients to co-operate with the inspections as far as possible, and assure you that any inconvenience will be kept to a minimum.

Data Protection

We take the protection of information about our patients extremely seriously, and do our best to ensure that it is treated securely at all times.  We need to share some information with other health care agencies at times, and ensure that this is limited by time and content to what is necessary for your treatment.  The Government has changed the law about allowing third parties to access data from our system, however, and you should read the new article on Data Protection in the Practice Information page.

Getting to Rosmellyn Surgery

We are fully accessible to our disabled patients, with all doctors and nurses rooms being situated on the ground floor. There is a ramp to enable wheelchair users easy access to the building, and we have power assisted doors.

The two nearest car parks, both within a few yards of the surgery, are Penlee (just across the road) & St. John's which is 150 metres away in Penalverne Road behind St John's Hall. Please avoid parking on the road in the vicinity of the surgery.

Bus numbers 5, 6, 6A stop right outside our front door. Other bus routes going through Penzance town centre will get you very close (eg 1, 1A & 342). For more information and times please use the link or phone numbers below:

Traveline Enquiries
08712002233
Traveline Timetable

First Bus Enquiries
08456001420
First Bus Timetable

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